Privacy Policy

 

General Remarks About Protecting Your Privacy

We thank you for your interest in our website. Protecting your privacy is very important to us. The following provides detailed information about how we use your data.

Data are the basis for us to provide excellent service. Yet our most important asset is our customers’ trust. Protecting customer data and only using it as our customers expect from us is one of our top priorities. Therefore, compliance with legislation on protecting data privacy is self-evident for us. It is also important to us that you always know when we store data and how we use it.

 

Collection, processing, and use of personal data

You can visit our website without disclosing any personal information. Personal data are only collected if you provide them as part of your e-mail contact, voluntarily.  We use the data you provide without your express permission solely to fulfill and process your contact inquiry.

 

Use and Disclosure of Your Data

The personal data you provide to us via the website or via e-mail (e.g., your name and address or e-mail address) are solely processed for correspondence with you and only for the purpose for which you have provided us with the data available.

To the extent that we use service providers in the implementation and execution of manufacturing processes, the contractual relationships are governed by the provisions of the Federal Data Protection Act.

 

Consent and Revocation

If you have provided us personal data, you can delete it at any time. Data for billing and accounting purposes are not affected by a cancellation or deletion.

Incidentally, the use of your e-mail address, your telephone and/or mobile phone number and fax number for advertising or marketing purposes or opinion research requires a separate consent. This consent can be submitted electronically when entering your data and may be revoked at any time (via e-mail to dsb@saertex.com) in the future.

Personal data which have been communicated to us through our website are only stored until the purpose for which they were entrusted to us is fulfilled, or until you cancel it. As far as trade and tax retention periods are to be observed, the storage time for certain data can be up to 10 years.

 

General Legal Disclaimer

Should you no longer be in agreement with the storage of your personal data, we will per your instructions arrange for the deletion or blocking of your data or make the necessary corrections (where this is possible under the applicable law). You can request free information about all personal details that we maintain about you personally.

Occasionally we refer to the websites of third parties. Although we carefully select these third parties, we cannot accept any responsibility or liability for the accuracy or completeness of the contents and the data security of third-party websites.  This Privacy Policy does not apply to linked third-party websites.

We conduct our business so that our obligations are met in all countries where we are represented.

As we introduce new products or services, change Internet processes or if the Internet and EDP security technology develops further, the “Privacy Policy” will be updated accordingly. Therefore, we reserve the right to change the policy as required, or to supplement it. Changes will be published in this location. You should therefore visit this website regularly to learn about the current state of the data protection notice.

All information contained in this website has been checked with great care. However, we make no guarantee that the content of our own web pages are always correct, complete and up to date.

 

Privacy Statement

We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, complete protection against all dangers is not possible.

We guarantee the confidentiality and security of your personal information in that

  • we will only use your personal information as far as it enables us to communicate it over our website or as part of an e-mail, and only to fulfill your request or concerns;
  • our employees must maintain confidentiality requirements;
  • our security measures correspond, to a reasonable extent, the current state of the art;
  • our systems are regularly checked for safety, so that we can sustainably protect against any damages, losses and accesses to data held by us;
  • and ensure compliance with the “privacy notice” through our data protection officer.

We will never ask for confidential information such as your account/customer number, your PIN or your password via e-mail, telephone or SMS or request a return or indication of such data and/or request direct entry of access data from you.

 

Use of Cookies

Cookies are small text files that are stored on the PC of the Internet user. They serve to control the Internet connection during your visit to our website. Most browsers are initially set to accept cookies automatically. However, you can deactivate the storing of cookies or adjust your browser so that it notifies you when cookies are sent.

We do not use cookies.

 

Information About the Facebook Button

We link our website to our social media profile on Facebook Ireland Limited, 4

Grand Canal Square, Dublin 2, Ireland. When clicking this button, you leave our website and will be redirected to our Facebook profile. We have no control with respect to data protection and the privacy policy of Facebook Ireland Limited. More information about privacy on Facebook can be found here: https://de-de.facebook.com/about/privacy.

 

Right to Information

You always have the possibility to demand information about the data stored about your person, on the origin of the data, on the recipients of the data, about the purpose of storage as well as persons and organizations to whom we transfer your data regularly. In addition, you have the right to correct your information and, under legal conditions, to block or delete your data.

 

Contact for Support

In case of malfunction of the services offered (as, for example, the log into our download area), please contact Ms. Gabriele Droste at g.droste@saertex.com.

 

Data Protection Officer

For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data and the revocation of consents granted, or if you want to inspect the public procedure directory, please contact our data protection officer at dsb@saertex.com.